Welcome to The Bath Shop Inc. (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of www.thebathshop.com and your purchase of our products. By accessing our website or placing an order, you agree to these Terms. Please read them carefully before using our site.

1. General Information

The Bath Shop Inc. is a Canadian company offering plant-based, toxin-free body and home care products.

By visiting our site, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree, please do not use our website.

2. Use of Our Website

You may use this website for lawful purposes only. You agree not to:

• Use our site for any fraudulent or harmful activity.
  
• Attempt to interfere with the site’s security or performance.
  
• Copy, modify, or distribute any content without permission.
  

We reserve the right to suspend or terminate access to anyone violating these Terms.

3. Product Information

We strive to ensure all product details, descriptions, and prices are accurate. However, we may occasionally make corrections if errors occur.

Product images are for reference only; actual packaging may differ slightly as we update our designs.

4. Orders and Payments

When you place an order through www.thebathshop.com, you agree to provide accurate information for billing, shipping, and contact details.

• All orders are subject to availability and confirmation of payment.
  
• Prices are listed in Canadian Dollars (CAD) unless otherwise stated.
  
• We accept secure payments through approved third-party providers.
  

We reserve the right to cancel or refuse any order for any reason, including suspected fraud or inventory issues.

5. Shipping and Delivery

Orders are shipped to the address provided at checkout.

Delivery times are estimates and may vary due to carrier delays or high-volume periods. We are not responsible for delays once the order has been handed to the shipping carrier.

For detailed information, please refer to our Shipping and Delivery in our FAQ page.

6. Returns and Exchanges

We want you to love your purchase. If something isn’t right, please contact info@thebathshop.ca within 14 days of receiving your order.

Due to the nature of personal care products, certain items may not be eligible for return once opened.

Refunds or replacements will be issued according to our Return Policy (if applicable).

7. Promotions and Discounts

All promotions, bundles, and discount codes are subject to change or end without notice.

Only one promotion or discount code may be applied per order unless otherwise specified.

8. Intellectual Property

All content on this website—including text, images, graphics, and logos—is the property of The Bath Shop Inc. and protected by copyright laws.

You may not reproduce or use our content without written permission.

9. Limitation of Liability

The Bath Shop Inc. is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

All products are provided “as is.” Always use products as directed and discontinue use if irritation occurs.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use personal information.

11. Changes to These Terms

We may update these Terms occasionally to reflect changes in our policies or services.

Any updates will be posted on this page, and the “Last updated” date will be revised accordingly.

12. Contact Us

If you have any questions about these Terms or your order, please contact us: info@thebathshop.ca