At The Bath Shop Inc., we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share when visiting www.thebathshop.com or interacting with our services.

1. Information We Collect

We collect information that helps us process your orders, improve your experience, and communicate with you. This may include:

• Personal details: such as your name, email address, billing and shipping address, and phone number.
  
• Payment information: processed securely through trusted third-party payment providers; we do not store credit card details.
  
• Account information: if you create an account, we store your login details and preferences.
  
• Website and device data: including cookies, IP address, browser type, and usage data through tools like Google Analytics.
  

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
  
• Provide customer support and respond to your inquiries.
  
• Send order updates, product news, or promotional offers (only if you’ve opted in).
  
• mprove our website, services, and product experience.
  
• Ensure transactions are secure and prevent fraudulent activity.
  

You can unsubscribe from marketing emails at any time by clicking “unsubscribe” at the bottom of our emails.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website performance.

You can adjust your browser settings to disable cookies, but some parts of the site may not work properly if you do.

4. Sharing Your Information

We never sell your personal data. We may share limited information with:

• Service providers who help us operate our website, process payments, or deliver orders.
  
• Analytics and marketing partners (like Google Analytics or Meta Pixel) to understand website performance and run campaigns.
  
• Legal authorities if required by law or to protect our rights.
  

All third-party partners are required to keep your data secure and only use it for the purpose intended.

5. Data Retention and Security

We keep your information only as long as necessary to fulfill orders, provide services, and comply with legal obligations.

Your data is stored securely and protected from unauthorized access, disclosure, or misuse.

6. Your Rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us at support@thebathshop.com.

If you’ve created an account, you can also manage your information directly by logging in.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and the “Last updated” date will reflect any revisions.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: info@thebathshop.ca