Contact

 

How can I contact The Bath Shop?

We can be contacted via email and will respond within 24 hours. FEEL FREE TO CONTACT US

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Products

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Do your Glass Dispensers contain Lead?

All our Glass Dispensers are Lead-Free.

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Do your plastic bumps contain BPA?

All of our dispenser pumps are BPA-Free.

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Do you test on animals?

No, we will never test our products on any animals.

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Are your products biodegradable?

Yes, our Daily Essential Hand Wash and Premium Body Care formulations are biodegradable and will not harm the ecosystem.

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Shipping and Delivery

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Where do you ship?

We currently ship within Canada and to the USA. Depending on the location, orders usually arrive within 2-7 business days.

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Do you offer free shipping?

We offer free shipping on orders over CAD $70+ to Canada or the USA.

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What if I received a damaged product?

We are sorry your order did not arrive safely. Please take pictures and email us, and we will gladly assist you. 

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Orders and Billing

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What method of payments are accepted?

We use Stripe as our payment provider and accept all major debit and credit cards.

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What currency will I be charged in?

You will be charged in Canadian dollars.

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Returns

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What is your return policy?

Your satisfaction is our number one priority. Contact us if you are not completely satisfied with our product, and we will make it right!

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Have a question you don't see here? Please feel free to email us, and we'll gladly assist you.

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